Refunds & Returns Policy

Returns

Your satisfaction is important to Practical Defense Systems. If you need to return a product, we will make every reasonable effort to satisfy you. We will accept defective products in unaltered condition with proof of purchase within 90 days for refund, credit or exchange.

Refunds for classes and training courses

On-line courses: All sales of on-line courses are final.  Since on-line students may access their courses immediately upon completing their on-line registration and payment, no refunds will be provided to students of on-line courses.

Live in class courses: If you need to cancel a scheduled course for which you have prepaid, you may either cancel your registration for the course and receive a refund subject to the policy stated below or reschedule your registration and attend a course on another day. In the event that you wish to receive a refund, we will refund your course fees, minus a 3% processing fee, provided you request your refund in writing no less than 48 hours prior to the date on which the course is scheduled to be held. No refunds will be given for cancellations that occur with less than 48 hours notice. By using this site, you agree to the refund policy state above.